In order to facilitate the customers of stylee.pk, we offer you the compensation of your dissatisfactory purchase order. If you are dissatisfied with any of your purchase orders, you can return it to us within 7 days of purchase. Once you notify us, we would issue a return or process an exchange within 30 days of the initial purchase date.
We would complete your exchange process only if:
- 1. Items are unworn, undamaged, unused and unwashed with all tags originally attached to the product.
- 2. The stock would be available at the moment.
Return and Exchange Procedure
Below described procedure is for your kind assistance so that you can go with our return and exchange procedure without any hesitation or bafflement:
1. Get a picture of defective part of the product to send us
2. Pack your item back in its original packing without removal of the attached tags
3. Attach the taken picture of defective product and email us at firstname.lastname@example.org
4. Notify us what you want to do with the item, whether you are interested in its return or exchange
5. Through the email, we notify you where (address) you have to return the item
6. Send us your package through your local courier (Courier charges would be your own)
Just after receiving your return package and once we have given your bank account, we would process your refund procedure within 5 business days. Please let us avail another 2-4 business days for the credit to be posted to your bank account or easypesa, mobicash etc.
We will deliver your order within 2-3 business days through TCS or other courier services.
We will process your order in up to 5 additional days for remote rural locations.
Only those orders will be shipped the same day which will be placed by 8:00 PM according to Pakistan Standard Time.
Orders which will be received after 8:00 pm according to Pakistan Standard Time will be sent off the next day.
If you will place your order on Weekends (Saturdays & Sundays) or Pakistan National Holidays, it will be processed and shipped on the next working day.
In case of not receiving your order within the above described time frame, give us a call at +923005864834 or email us at Order@stylee.pk so that we can pursue it with the courier company.